Frequently Asked Questions

We use Pocket Suite for scheduling our services. Click or cut and paste this link into your browser: https://pocketsuite.io/book/body-soul-being OR give us a call at (609) 709 - 3320 for scheduling support.

PocketSuite is a free app available for download from your phone's app store. 

During your first visit, you will meet with one of our wellness practitioners to discuss your health concerns and goals. They will then recommend a personalized treatment plan to help you achieve your wellness goals.

We accept a variety of payment options including cash, checks, ApplePay and Zelle with no additional fees. You may opt to check out with a credit card, Venmo or Paypal for a 3% processing fee. 

Note: payments made by credit card will appear on the statement as PocketSuite not Body Soul Being LLC.

We do not accept insurance, however, we will gladly provide you with a coded receipt that you may submit to your insurer for reimbursement. Please include your prescription for manual therapy and your diagnosis (DX) codes with your request for a coded receipt.

Ask your insurer for more information. Reimbursement is not guaranteed although it is more likely if you also have a current prescription for manual therapy.

Here are important details to share with your insurer:

NJ License # 18KT01298900

NJ Tax ID# 0451039311

NPI # 1386250595

We understand things come up. If you need to reschedule your appointment, please let us know as soon as possible so we can secure a new date + time for you. We do appreciate at least 2 hours notice prior to your appointment time so that we may serve other guests who may be waiting for care. 

If you miss your scheduled appointment and fail to communicate with us, there will be a non-refundable deposit required to hold any future appointments.

We understand things come up. If you purchased a package and are unable to make use of the services at the moment, it's ok. Packages are non-refundable, but they do not expire. 

If for any reason you are unable to use your package indefinitely, you may opt to either give the remaining package to another client OR donate it to our Compassionate Care Fund. 

Please email us at bodysoulbeing@gmail.com for support with this.

iWe offer digital gift certificates via our Pocket Suite scheduling tool. Click this link OR cut and paste this link into your browser: https://pocketsuite.io/book/body-soul-being

Click the BOOK tab. 

Scroll down to the Gift Certificates category and Click the SELECT tab. 

Scroll to your gift of choice and Click the SELECT tab.

Then click the blue NEXT tab.

It will prompt you to sign in. 

Once you sign in there is a window to indicate your recipient. Be sure to complete THEIR INFORMATION here so that they receive the gift link.

Follow the steps and Check out using your preferred method.

We also offer physical gift certificates for purchase in person and provide you the option of enclosing it in a personalized card.

Note: gift certificates do not expire. Give the gift of wellbeing!

If we reschedule an event that you have purchased a ticket to and you are unable to attend the new date/time, we will give you the option of using the credit toward a future event OR give you a full refund.

If you purchased a ticket for an event and are unable to attend, please give us 24 hours or more notice PRIOR to the event to receive a credit toward a future event.

Deposits are non-refundable. If you purchased a ticket for an event requiring a deposit and are unable to attend, please give us 24 hours or more notice PRIOR to the event to receive a credit (less the deposit) toward a future event.